Merch Mob
Operations System
We built a client portal, reorder system, quote system, invoice tracking, file management, and production tracking dashboard.
Spreadsheet dependency
and email fragmentation.
Merch Mob was managing complex multI-stage projects, huge artwork files, quotes, multi-part invoices, and crucial client reorders across scattered emails and disconnected spreadsheets.
They strictly needed a centralized operational system to unify and control their clients natively, drastically cleaning up the production pipeline transparency.
A private B2B headquarters.
Project Dashboard
Centralized client hub plotting every active operational job.
Reorder System
1-click catalog replenishment generating automatic production tickets.
Quote Approvals
Client-facing pricing tables integrating legally binding digital sign-offs.
Invoices
Automated statement tracking verifying strict deposit and balance thresholds.
File Storage
Securely hosted vector assets isolating massive artwork binaries.
Production Tracking
Live manufacturing status nodes moving linearly across stages.
Client Communication
Internal messaging eliminating messy external inbox threading.
Project Statuses
Global dashboard highlights showing exactly what demands immediate administrative attention.
Scaling the manufacturing pipeline.
We mapped the entire chaotic human journey directly into an automated machine-state. Every client action instantly advances their project into the internal queue, notifying production floors immediately and terminating the need for constant "status check" emails.